FAQ

It depends on the selected treatment. In the details of a particular treatment, you will find whether accessories (disposable underwear, flip-flops and a towel) are included in the price of the treatment or information about the absence of accessories. Then please bring your own towels, outfits and flip-flops. It is possible to buy a set of accessories on site at a price of PLN 12/complete.

No. Due to the new safety rules, please arrive at the spa at the exact appointed time. You will have extra time to prepare for your treatment.

Yes, children over 3 years old can use the bath with their parents. Surcharge for a child using the bath with parents is 50 zloty payable on site. We will prepare a sweet treat for the children during the treatment. Please let the Spa Reception know in advance if you plan to have your children participate in the treatment in the booking notes or by contacting the Spa Reception.

After the bath, you can drive a car, provided that no alcohol was consumed during the treatment.

Yes, we require payment in order for your reservation to be confirmed. When you book an appointment through the online system, you can pay right away in the booking process or later using the link sent to the submitted email. If the reservation is not paid by 3 hours after the reservation is made, the visit will be canceled automatically.

You can cancel your reservation by clicking on the appropriate link sent to your email, or by contacting us by phone: 514 313 308.

If a visit to the Beer Spa is canceled, the Spa: a) refunds 100% of the value of the treatment if cancellation is reported up to 7 days before the scheduled treatment. b) refunds 30% of the value of the treatment if cancellation is reported less than 7 days before the scheduled treatment. c) does not refund the value of the treatment if cancellation is reported less than 24 hours before the scheduled visit

Changing the date of a treatment at the Beer Spa: a) can be made up to 24 hours before the scheduled visit without additional charges, b) can not be made less than 24 hours before the scheduled visit. The new date of the treatment can not be canceled. To change your reservation, please call 514 313 308, we will try to find a new most suitable date.

There is a possibility to do so. Here you will find more information FOR GROUPS

There is a possibility to do so. Here you will find more information VOUCHER

Pregnant women in the second and third trimesters can use the baths in our spa. In the first trimester it is not advisable due to the risk of miscarriage. The only contraindication to the use of the bath is an endangered pregnancy (the bath could then trigger contractions and premature labor) or when a woman suffers from recurrent infections of the reproductive tract. Bathing for the mother-to-be should take place at an optimal temperature of 37-38˚C. For the comfort of the mother-to-be, we recommend using the bath in II stages. The first Stage 10 minutes of bathing, followed by 10 minutes of resting on a straw bed and again returning to the bath for 10 minutes so as not to overburden the body with a warm bath and not to cause additional feelings of fatigue.

Menstruation is not a contraindication to taking a bath. We suggest scheduling a visit on the 3rd day of menstruation so as not to over-stimulate the circulatory system in the early days. We recommend that you prepare for the bath as you would for a visit to a swimming pool with proper protection.

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